Privacy policy
-
Protection of your personal data
Our E-Shop has as a priority the protection of your personal data and this Privacy Policy describes the way artinkea.com (our “E-Shop”) processes your personal data when you visit or effect purchases from our E-Shop , according to the applicable national legislation and the European Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Regulation on the Protection of Personal Data, hereinafter “GDPR”), as in force.
-
Who is the Data Controller?
The Data Controller of your personal data is the business of Dionysia Kolokotsa, who has its registered address in Kea, Gr. Ieromnimou square, Ioulida, P.C. 84002, telephone number: 2288022725, email: info@artinkea.com, TRN 133208200, Koropi Tax Office.
You may refer to the Dionysia Kolokotsa for any issue concerning your personal data, as well as for the exercise of your legal rights.
-
For what purpose your personal data are being processed and how we use them
We process your personal data only for the purpose of the operation of the E-Shop. These data is a combination of information that you provide, as well as information that we collect automatically. The legal basis for the process is the legal interest of our business of the safe and sound operation of the E-Shop and the development of our business activity and the improvement of our systems.
In addition, upon your prior consent, we use your personal data for the purposes of marketing communication with you, for sending you personalized messages at your email address concerning the news of the E-Shop as well as any offers provided by us.
-
Which personal data are subject to processing from the E-Shop
Depending on the activity effected through our E-Shop, the following personal data provided to us by you are being processed:
- For the Registration and the Opening-up of an account at the E-Shop
It is not obligatory to create an account with our E-Shop and you may navigate the site as visitor. In case, however, you create an account with us, we process for this purpose the personal data you provide for registration and for the administration of your account with the E-Shop: i.e. your name and surname, shipping address, billing address, email and (optionally) your phone number.
(b) For delivering the products you purchased
In order to deliver the purchases you made we support you after sales with the data we need which are the following: your name and surname and in case of legal persons, the name and distinctive title of the company, the TRN, in case you request the issuance of an invoice, the billing address and/or the shipping address, so as to receive the product at your premises, the phone number to communicate with you and your mobile number for the electronic communication through e-mails, and your email address, so as to receive communication by us.
(c) For Marketing Communication
In case you provide your consent to us for the purposes of direct marketing communication, we may process the personal data us for marketing purposes and to conduct marketing communication through email.
(d) For the purpose of «Behavioral Advertising»
For the better operation of our E-Shop we use your personal data to provide targeted advertising or marketing communication we think you may be interested in. For instance:
- We use Google Analytics so as to understand how our customers use our website. You may read more about the way Google uses your personal data here: https://policies.google.com/privacy?hl=el. You may ask for an exemption from Google Analytics here: https://tools.google.com/ dlpage / gaoptout.
For more information concerning targeted communication, you may visit the educational site http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You may be exempted from targeted communication by the following media on the following sites:
- FACEBOOK - https://www.facebook.com/settings/?tab=ads
- GOOGLE - https://www.google.com/settings/ads/anonymous
-
BING-https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
In addition, you may be exempted by the foregoing services by entering the “Digital Advertising Alliance” at the address: http://optout.aboutads.info/.
-
For how long does the E-Shop keep my data?
We will process the information you provide to us through the E-Shop and the personal data we collect for as long as necessary for our contractual relation. We will retain your personal data for as long as you keep interacting with uyoutus and for the period which is necessary for the processing purposes for which the data is collected.
The data will be stored in the E-shop’s database until you request their deletion (for example in case you request to delete your account by telephone communication at our contact details under article 1 above), unless we are bound to comply with a legal obligation. In any case, the data is deleted after each processing purpose is fulfilled.
Your contact details and the information on your personal choices and preferences for the purposes of commercial communication are kept for three (3) years from the provision of your consent (at which point we will notify you and ask for the renewal of your consent) or until you withdraw your consent for each of the foregoing processing purposes, in which case the we will delete your personal data and shall no longer use them unless the we are bound to retain such data for the execution of a contract and/or to comply with a legal obligation pursuant to the above (for example taxation data).
-
What are your rights in relation to your personal data?
Every natural person whose personal data are subject to processing has the following rights, which are analytically described in the GDPR:
- Right of information and right of access
You have the right of information and to certify the legality of the personal data processing. For this purpose you have a right of access to your personal data and on additional information concerning their processing.
(b) Right of rectification
You have the right to study, correct, update or modify your personal data by contacting the above e-mail.
(c) Right of Erasure
You have the right to request the deletion of your personal data when we process it with your consent or in order to protect our legal interests. In all other cases (such as when there is a contract, obligation to process personal data imposed by law, public interest), this right is subject to certain restrictions or does not exist as the case may be.
(d) Right to restriction of processing
You have the right to request a restriction on the processing of your personal data in the following cases: (a) when the accuracy of the personal data is disputed and verified; (c) when personal data are not required for processing purposes, however, you are necessary for the establishment, exercise, support of legal claims; reasons why you oppose editing. (ε) Δικαίωμα εναντίωσης στην επεξεργασία:
(e) Right to object
You have the right to object at any time at the processing of your personal data, in case, where as described above, this is conducted by us for the pursuance of our legal interests as collectors and in order to conduct direct marketing communication and consumer profiling.
(f) Right to data portability
You have the right to receive your personal data free of charge in a form that allows you to access, use and process it using commonly used processing methods. You also have the right to request that, if technically possible, we transmit the data directly to another controller. This right exists for the data you have provided to us and their processing is carried out by automated means based on your consent or in execution of a relevant contract.
(g) Right to revoke your consent
Where processing is based on your consent, such as in case of commercial communication with you, you have the right to revoke it freely, without prejudice to the legality of the processing based on your consent before revoking it. To revoke your consent please contact the e-mail: info@artinkea.com
You can also use the unsubscribe options by following (clicking) on the corresponding link, which exists in our electronic communications.
You may exercise your abovementioned rights to one of the E-Shop’s following contact points:
(a) By telephone at 2288022725, from Monday to Friday: 9:00-17:00 and on Saturday: 10:00- 17:00
(b) By email, at the address: info@artinkea.com
(f) Right to file a complaint
You may lodge a complaint with the supervisory authority in your country, with regard to the protection of personal data. In Greece, the supervisory authority for the protection of personal data is the Hellenic Data Protection Authority – HDPA (www.dpa.gr).
-
Recipients of your personal data and relation with third parties
Within the course of the E-shop’s operation and the fulfillment of its contractual obligations, we cooperate with third companies that obtain access only to the data which are absolutely necessary for your registration to the E-shop and the management of your account, the execution of our contract of sale and in general the provision of services from our Company, the operational and technical organization of our website and the optimization of our products and services. Upon transferring your data to such third-party companies, we ensure at all times the highest level of safety. As such, your personal data are transferred only to service providers and cooperating companies which have been diligently selected and which are contractually bound.
More specifically, in order for the website to operate and process and complete your orders, we cooperate with Shopify, which provides software services for the support of electronic commerce. You may read more concerning Shopify and the way it uses your personal data at: https://www.shopify.com/legal/privacy.
In addition we use the abovementioned company, as well as the companies Paypal and Everypay in order for you to effect payments. These companies are internet service providers regulated by legislation for securing the safety of your personal data. In case of payments, by using the abovementioned payment service providers, more specifically, our E-Shop has no involvement in the collection and processing of your data, which are collected by them, according to the legislation applicable to them and their privacy policy. Therefore, in order to have full information concerning the processing of your data by these third party providers, you need to consult their relevant privacy policy at their website which you visit. In case you make a direct transfer to one of our bank accounts, we keep the number of your bank account, only for the purpose to confirm payment or to use it in case of a refund.
Our E-Shop generally stores the personal data mainly within the EEA. In case of a transfer of data to third countries outside the EEA, for which there is no adequacy decision, or to International Organizations, we shall implement all appropriate safeguards as provided by the applicable legal framework for the protection of personal data with regards to the transfer to third countries and all necessary information shall be made available at the E-Shop’s website.
-
How are my personal data secured?
The E-Shop implements all necessary security measures for the protection and safeguard of your personal data in order to prevent the incidental loss or destruction or the non-authorized and illegal access to your data, their use, alteration or their disclosure. In any case, the nature of the global network, as an open access place to everyone does not permit to provide guarantees that third parties shall never breach the applicable technical and organizational measures, gaining access and obtaining use of your data for not authorized or illegal purposes.
-
Cookies
A cookie is a small amount of information received on your computer or device when you visit our website. We use a variety of different cookies, including functional, performance, advertising and social media or content cookies. Cookies enhance your browsing experience by allowing the site to remember your actions and preferences (such as linking and site selection). This means that you do not have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information about how users use the website, for example if it is their first visit or if they visit frequently.
We use the following cookies to optimize your experience on our website and to provide our services: “Absolutely Necessary Cookies”.
How long a cookie stays on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they were received on your device.
You can control and manage cookies in different ways. Please note that the removal or blocking of cookies may adversely affect your user experience and portions of our site may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, which are often found in your browser's "Tools" or "Preferences" menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser help file or through sites such as www.allaboutcookies.org.
In addition, please note that blocking cookies may not completely impede the way we disclose information to third parties, such as our advertising partners. To exercise your rights or to opt out of certain uses of your information by these parties, follow the instructions in the "Behavioral Advertising" section under item 4 (d) above.
-
Amendments to this Privacy Policy